Client

An early player in the online retailing space with big, broad ambitions to reshape retailing

#2  A Major Global Online Retailer

Challenge

On the verge of going out of business, the client needed to renegotiate the overall structure of its agreement for critical outbound logistics service contracts, including all rates and assessorial charges

Next Level Results

A novel strategy was devised to accelerate the service provider’s willingness to restart negotiations and new contract terms were quickly agreed to, saving the retailer over $30 million per year for a two-year contract, and creating a more favorable basis for future negotiations

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